Extra Subscription Charge

[CNS20]

Hello,
I would like to post about an issue since I couldn't contact any Spotify Staff. The problem is about subscription. On my bank account's app Spotify charged me twice for May; the first one is at 10:04 and the second one is at 16:46, which could be seen in the attached photos. However, when I checked my receipts on Spotify website it says it only charged me once, which can also be seen in the attached photos. I want to get a clarification from one of the Spotify Staff considering my bank accepts any charge from Spotify since I allowed it. Or anyone else had this issue before and fixed it?

Bank AccountSpotify Receipt

[jsannn]

Hey @CNS20

Thanks for reaching out, and welcome to the Community.

If you’ve been charged twice I recommend looking at the Why have I been charged twice? support article.

I hope this helps!