Help Wizard

Step 1

NEXT STEP

Extra charge

Extra charge

i have spotify premium and this month, i received a charge of 33€, instead of the 6,99€... Can u help me? 
thank u

Reply
2 Replies

Hey @Jubas2!

Thanks for reaching out, I'm sure we can figure out what happened here.

Did you get one charge of 33€ or did you get many charges totaling up to 33€? Also, has this happened to you before, or is it the first time? I'd also suggest reading this Support article for more info.

 

Keep me posted 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Just one charge... and I thinh this is the first time, that this happened to me...  I couldn’t enter that link you send me... I am now with no money on my acount, how can I have my money back? 

Suggested posts