FREE 6 mo. Spotify with Rogers

[cduncan018]

I am being charged $9.99 for Spotify when it is supposed to be FREE for 6 months, it has only been a month and a half since I activated my New Phone and Plan with Rogers. What am I to do to fix this??

[carl_harris]

Hi there,

Sorry to hear this! May I ask just to clarify who 'Rogers' is?

[cduncan018]

Rogers is a wireless mobile company.

[carl_harris · Accepted solution]

Thank you! Just did a little research.

Have a read of this article below:

https://support.spotify.com/ca-en/account_payment_help/subscription_information/information-for-subs...

If you had a premium account  before hand then you should have cancelled this before to subscribe to the offer. 

If you still can't get the offer to work you can fill out a form and get in contact with a Spotify staff memer who can put this on your account:

https://support.spotify.com/uk/contact-spotify-support/

Hope this helps,

Carl 🙂