Announcements

Help Wizard

Step 1

NEXT STEP

Failed Subcripsion

Failed Subcripsion

I am trying to subscribe with my bank card and it is not working and I need another method for subscription 

Reply
1 Reply

Hey there @25291178,

 

Thanks for reaching out here in the Community 🙂 

 

We'd first recommend making sure that your card has sufficient funds and is enabled for foreign, secure online, and recurring purchases. 

 

If you've checked this but you're still unable to process the payment, you could also give it a try using another device or an incognito window.

 

In case this doesn't work, you can see other payment methods available for your country in the checkout page. 

 

Keep us posted on how it goes. 

NovyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random