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Failed to subscribe but money taken

Failed to subscribe but money taken

Hi, I've been a premium user for months today I discovered there is a student discount and tried to get my discount but I failed to upload necessary files to prove I am a student and spotify took my money nevertheless for 3 times. Is that money going to be given back?
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1 Reply

Hey @leporti and welcome to our Community!

 

The payments on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon. In the meantime, you can check your student discount details and resubscribe at spotify.com/student.

 

Let us know how it goes. 

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