Failed to subscribe but money taken

[leporti]

Hi, I've been a premium user for months today I discovered there is a student discount and tried to get my discount but I failed to upload necessary files to prove I am a student and spotify took my money nevertheless for 3 times. Is that money going to be given back?

[Erika]

Hey @leporti and welcome to our Community!

The payments on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon. In the meantime, you can check your student discount details and resubscribe at spotify.com/student.

Let us know how it goes.