Failed to subscribe but the money was taken from my account

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Failed to subscribe but the money was taken from my account

xTrimy
Newbie

 

Plan

Free

Country

Egypt

Device

Chrome 

Operating System

Windows 10

 

My Question or Issue

I tried to subscribe to the 3 Monthes for 5 EGP offer but after I fill the payment data the page told me that I can't subscribe to this offer because I was subscribed to a trial before. 
However, the 5 EGP where taken from my bank account.
Why was that happen ? 

1 Reply

Re: Failed to subscribe but the money was taken from my account

Rock Star 22
Rock Star 22

Hey @xTrimy.

 

That's odd. I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JRock Star 22
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