Fallo de la página, o de mi tarjeta

[Ismael7]

Cuando trato de canjear mi código, la página dice que hubo un error, ese problema lo tuve desde ayer porque lanzó página decía que lo intentara más tarde, ayuda Spotify 

[OneByBoo]

Hi there @Ismael7,

thanks for reaching out !

Could you please state the following :

- What type of card are you trying to redeem ?

- Which device is being used for the process

- Are you a new Spotify subscriber ?

- Country in which your account was created at

- Have you used different devices/network for the process?

- Have you tried using incognito page for the process ?

Thanks for your cooperation 🙂