Family Plan in Israel [2019]

Reply

Family Plan in Israel [2019]

damageboy666
Newbie

Hi,

I've been a very happy premium user for the last year, but the lack of progress on family plans in Israel is starting to get on me.

 

I know this issue has been raised before, but its been a year and your competition is happily supporting family plans in IL.

 

Can we get on with the show...?

I like the premium service. But I don't like it enough to pay for 4 profiles...

 

Please try to resolve this issue, at least in a way that isn't "We'l bring this up internally"

It's been a year.

Either do it, or SAY you won't do it, and let your users make a decision.

 

Thanks!

 

(Example below)

 

Competition Example 1 (Deezer):

deezer.png

 

Competition Example 2 (Apple Music):

apple-music.png

8 Replies

Re: Family Plan in Israel [2019]

Rock Star 13
Rock Star 13

Hey there @damageboy666,

thanks for sharing in the community !

 

Israel is not yet included in the counrties who has access to the Family Plan subscription.

However, as it is in most countries, it'll take a bit more time but will surely get available soon.

 

To help the process, the community has a great section called "Ideas".

I'm directing you to a specific one here, concerning the Family Plan in Israel for you to vote and get updated on it.

 

Reply back to the post if you have any further questions and i'll jump back in =)

OneByBooRock Star 13
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Family Plan in Israel [2019]

Kfir1
Newbie

@damageboy666 wrote:

Hi,

I've been a very happy premium user for the last year, but the lack of progress on family plans in Israel is starting to get on me.

 

I know this issue has been raised before, but its been a year and your competition is happily supporting family plans in IL.

 

Can we get on with the show...?

I like the premium service. But I don't like it enough to pay for 4 profiles...

 

Please try to resolve this issue, at least in a way that isn't "We'l bring this up internally"

It's been a year.

Either do it, or SAY you won't do it, and let your users make a decision.

 

Thanks!

 

(Example below)

 

Competition Example 1 (Deezer):

deezer.png

 

Competition Example 2 (Apple Music):

apple-music.png



I totally agree with damageboy666.

It seems as if Spotify is taking an ugly strategy for the Israeli market and I’m thinking as well to cancel both my membership and my daughter’s and signing up for one of the other music services, who are simply more decent!

Spotify, enough with the poor excuses!

Re: Family Plan in Israel [2019]

jbraham1
Newbie

I agree. Would like Spotify to give an official response with a timeframe. Not having a Family Plan is a big no-go for having spotify. 

Re: Family Plan in Israel [2019]

DocSam
Newbie

Couldn't agree more damageboy666.

This is a disgrace, almost as if it's a planned move.

 

Thanks for sharing the plans for Apple music and Deezer.

Maybe if we have a coordinated move towards the competition someone will come to his senses in Spotify's bizdev dep. 

Re: Family Plan in Israel [2019]

Roig1973
Newbie

That's a poor answer for a serious company like Spotify. As paying users we expect no less than an answer followed by a dead line commitement.
Expecting us to pay twice the amount of ather users in order to allow our family full access means "go to our competitors, you can have a better deal there".  

I would expect a formal answer from Spotify rather than a community answer.

Highlighted

Re: Family Plan in Israel [2019]

yyona
Newbie

completely agree.

it seems that I'll go to Deezer family plan. I prefer Spotify but won't pay 4 premium account to my family when others have normal plan for families...

Re: Family Plan in Israel [2019]

Oferiko
Visitor

Seriously? I've seen this answer for too long time. Even though I like your platform im cancelling my premium account. There are cheaper alternatives. See you when you open it up for the Israeli market.

Bye

Re: Family Plan in Israel [2019]

udig
Visitor

It's been 4 months since the last official reply here. Why can't we get a proper answer regarding the timeline? and why do we even need to wait for something that you already have in other regions?

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