Spotify Community

mikerosas · 2017-04-03

Spotify message : Cant corroborate that you live in the same address as the account holder.

We use different ip addresses all the time, same address.,

Robert_W · 2017-04-04

Welcome to the forums!

For help with this issue please contact spotify support @SpotifyCares on Twitter or Facebook. If you do not have Facebook or Twitter please use this contact form.

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!

Robert_WRock Star 11

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

mikerosas · 2017-04-11

I cant add my family members to my plan, they've been in it for months now

theres a message that cant verify we live in the same address ..

Family Premium cant v