Family Premium cant v

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Family Premium cant v

mikerosas
Casual Listener

Spotify message :  Cant corroborate that you live in the same address as the account holder.

 

We use different ip addresses all the time, same address.,

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Re: Family Premium cant v

Rock Star 11
Rock Star 11

Hi mikerosas,

 

Welcome to the forums!

 

For help with this issue please contact spotify support @SpotifyCares on Twitter or Facebook.  If you do not have Facebook or Twitter please use  this contact form.

 

 

If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos! 

Robert_WRock Star 11
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Re: Family Premium cant v

mikerosas
Casual Listener

I cant add my family members to my plan, they've been in it for months now

 

theres a message that cant verify we live in the same address ..

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