Family member hasnt received email for Sopify family after I sent invite multiply times

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Family member hasnt received email for Sopify family after I sent invite multiply times

Elljay
Newbie

I signed up for Premium family account and when sent invite to family member they have not received it. Sent it numerous times, double and triple xhexked the address but nothing 

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Re: Family member hasnt received email for Sopify family after I sent invite multiply times

Moderator
Moderator

Hey there @Elljay,

 

Thanks for posting and welcome to the Community!

 

If your family members are having troubles seeing the invitations you've sent, we'd recommend giving it a try and following the suggestions in this Spotify Answer

 

Let us know how you get on :)

KaterinaModerator
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