Family members gone, playlists gone, followers gone..

[tranwkapsulkach]

So yeah, since couple days ago all of my family members are gone, afrer reinviting they cant join anyways, all of my playlists are gone, i was following like 30 people - now zero. Premium user here.

[Luke]

Hey @tranwkapsulkach,

Apologies for the late reply, but maybe I can still help 🙂

Not to worry, your Spotify playlists, saved songs, etc. haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!