Family plan did not work and I didn't notice... refund?

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Family plan did not work and I didn't notice... refund?

Flusenkopf
Newbie

 

 

Plan

Premium

Country

Germany 

My Question or Issue

 Hi there,

 

I recently (about a year ago) planned to open up a family plan for my brother and my ex-girlfriend, who back then lived with me in an apartment. And me. Somehow I upgraded the plan, ever since paid the higher monthly fee but never received a confirmation that either of the two successfully registered for the family account. Unfortunately I only noticed now... I guess that's my bad. 

 

Is there any chance I can get a refund for the time I used the account on my own but paid for the family version? :-/ 

 

All the best,

Kai

1 Reply

Re: Family plan did not work and I didn't notice... refund?

Rock Star 24
Rock Star 24

Hey @Flusenkopf,

 

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

 

Thanks. :)

MaximRock Star 24
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