Family plan has dropped my family and now can't add them back

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Family plan has dropped my family and now can't add them back

apip99
Newbie

Don;t know what happened, but my family have been removed from my family account, when I try to add them again and send a link and error comes up saying spotify can't verify address?

 

Any one know how I can sort this out?

1 Reply

Maria_B
Moderator
Moderator
Hi @apip99!
 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
Maria_BModerator
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