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Family premium became to free all of a sudden

Family premium became to free all of a sudden

Hi , i have an issue and hope i could get some help 🙂

So, what happened was that i was invited to my friend's family premium plan , but few days ago , my account from "PREMIUM" subscription was turned into "FREE". So i checked with my friend , and he gave me a re invitation , but when i keyed in my details to get back the Premium status there was an error. 

Thank you!

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1 Reply

First of all, if your friend does not live in the same house as you, you cannot join his family. Second of all, if he does live in the same house check his account because it will say if you are added.

 

 

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