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Family premium dosen't work

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Family premium dosen't work

Idalucassen1
Newbie

My family and I have been paying for premium for this months and our premium doesn't work, what to do? we have tried to log out and in again, but it doesn't work  

2 Replies

Re: Family premium dosen't work

Nico
Community Legend

Hey @Idalucassen1! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

What do you mean with your Premium isn't working? Does your profile page say that you've got Spotify Premium? If yes, try to reinstall your app here's a step by step tutorial on how to do it. ^^

 

Let me know if that helps, thanks! ^^

Peace

Re: Family premium dosen't work

mttf84mr89sswh7
Newbie

Mine also gone, I've been paying for family premium, but now it's gone, I've reinstalled it but it keep showing that I'm not premium

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