For some reason Changed My Individual subscription to family subscription

[themikeryu]

Plan

Free Now because of bad charging for family premium

Country United States 

Device

Samsung Galaxy 8, 

Operating System

Windows 10

My Question or Issue

 Hello I ordered the student premium because I am enrolled at acc and wanted to get the discount. I have had that for I think 8 months now and I never really thought about it. Untill I looked today and saw I was getting charged a extra 9.99 for the family plan? I have no one else on my account or added to this plan. I also never signed up for this either. So I dont know what to do. I canceled premium all togother because apprently I was paying double for nothing. I would apperciate any and all help on this matter. I have linked screen shots of my info down below. 

https://gyazo.com/0c8782c925e1d3c3c9556571ec5c758b

https://gyazo.com/dbecc5878042885e71fbe90abe4fd15d

[SergioDavid]

Hey @themikeryu, welcome to the Community!

In this case, it'd be best if you reach out to us on Twitter or Facebook with your account info.

Our team will be able to take a closer look to see what's going on.

Hope that helps 🙂