Help Wizard

Step 1

NEXT STEP

Four times charge was pulled my credit card

Four times charge was pulled my credit card

I didn't log in and  i tried four times and spotify pulled charge from my credit card

Reply
1 Reply

Hey @BurakIspartalı,

 

when you received two or more payments by Spotify at the same day, and this has never happened before, there are two possible reasons.

The first one is that one of the charges is a pre-authorization charge. Normally the pre-auth charge has a smaller amount of money and it should be away after a few business days.
If this isn't a pre-auth charge, then it’s possible that you hit the conformation button in the subscription email twice and so a second transaction went through. Don't worry, this charges will just get added onto your account as if you "pre-paid" for some extra months. You can see this by visiting your subscription page and checking that your new payment time will be in more than one month.

 

Have a nice day!

LK608

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts