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Free 3month subscription

Free 3month subscription

i signed up for a 3mnth trial. It’s defaulted to the one account (9.99) I’d like to change it to the family account.

 

when I choose to change it, my renewal date is not 3months

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1 Reply

Hey @AdrianMitchell, thanks for reaching out to the Community!

 

I understand your concern.

When you upgraded to the Premium trial, that means you have used a trial and won't be able to get another trial after your billing period for the current trial is over (after 3 months for the Individual Premium).

 

Since you're upgrading to Premium Family, you'll be charged on the date mentioned on the upgrade page before you confirm the change in subscription.  This also means that you won't get a 3 month trial for the Premium Family subscription since you've already used it to get Premium. 

 

If you'd still want to take advantage of your Premium trial, I'd recommend waiting until you're nearing the end of your trial to upgrade to Premium Family.

 

There is some more information on Premium trials, and there is more information on getting started with Premium Family.

 

I hope this clears things up!

Billy-JSpotify Star
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