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Free Birthday Trial

Free Birthday Trial

I was given a 6 month free birthday trial, but the trial only lasted three months and it charged me for the next. I was wondering why that was.

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1 Reply

Hey @manuelgz98

 

Sorry for the late reply.

 

I suggest you contact support so they can help you with this offer.

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also:

โ€ข Tweet or message @SpotifyCares on Twitter

โ€ข Send a message to Spotify Cares on Facebook

MattSudaSpotify Star
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