Free Trial Not Working

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Free Trial Not Working

kobe-967
Newbie

Ive recently made a new spotify account and signed up for the 7 day free trial. Then ive decided to activate a 30 day premium free trial. I endered in my debit information and tried to activate it but it wouldnt accept my credit info even though i re entered it in perfectly. Help?

1 Reply

Re: Free Trial Not Working

KatesHere
Community Legend

Hey there and welcome to the community @kobe-967 🙂

 

That doesn't sound right. Can you try entering your credit card information in an incognito window of your browser? Alternatively you can try clearing the cache and cookies memory of your browser or trying in entirely different browser or device.

 

Let me know how it goes 🙂

K

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