Help Wizard

Step 1


Free premium ads for new subscribers

Free premium ads for new subscribers

Lack of reward for existing customers 







(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue


I see so many ads for one - three months free for new subscribers but for someone who has spent alot of money with Spotify since 2016 i find this hard to read! Always rewarding new customers but ignore with the people who pay their bills! Why nothing for us?


2 Replies

Hey @johncarmody,


Thanks for reaching out to the Community and welcome!


We're sorry to hear you feel that way. We're always testing and launching new promos and subscriptions that suit different needs. You can see all our available types of subscriptions here.


However, we'll make sure to pass your feedback on to the right folks.


If you need anything else, the Community is here for you.



Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.

So where are my promos or freebies?? Always seems to be for new customers and nothing for existing. Time to look at deezer as I'm obviously not appreciated!!! 

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