Free premium trial not letting me use features

Lchkhh · 2018-10-19

Just started a free trial and it’s not allowing me to use the features of the free trial. Also when checking my account it states I only have Spotify Free not premium?

Billy-J · 2018-10-20

Hey @Lchkhh, and welcome to the community.
Hope you're doing great!

Did you recieve a confirmation email when you signed up for Premium?

Is there any error messages being shown? (if so, please send a screenshot of them).

Let me know, I look forward to helping out 🙂

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere