Free trial offer and auto renew

[user-removed]

I've been given a 6 month free trial, and put my credit card in when I signed up. I can see I have premium for 6 months, but it shows I will be charged when the auto renew happens in March 21. 

I want to cancel auto renew, but the only way I can see to do that is to 'Change Plan' and choose to switch to 'Spotify Free'. However, when I do that, it only says 'Cancel Premium - Are you sure you want to continue?'  and the options 'Yes, Cancel' or 'Go Back'.  There is nothing to tell me what will happen to my 6 month trial. 

If I do this, do I lose access to my 6 month trial completely?

Thanks

[AdamDam · Accepted solution]

Hi @user-removed,

Thanks for posting in the Spotify Community!

If you cancel your Premium trial early, you'll still be able to use Premium until the 6-month trial is over. You can read also about cancelling your Spotify subscription in this support article.

I hope this helps, and let me know if you have any other questions.

Have a good day!

[user-removed]

Thank you for the reply, That worked perfectly. Unfortunately, none of the support articles or forum replies I found prior to posting explicitly point out that the 6 month free trial  would continue to work if you were to cancel. I saw some posts about the first free month which did, but wanted to clarify that this applied to the 6 month trial too. In all cases I saw references to the article you posted, but again, that was not explicit. Yours is the first post that I found that does.

Small suggestion, please add this point explicitly to that support article you linked to, so in future, customers won't need to post questions like this. 

Many Thanks

[AdamDam]

Hi @user-removed,

Thank you for your suggestion; I'm not a Spotify employee, but will pass along this feedback to the team.

Let me know if you have any other questions, and have a good day!