Free trial to premium duo: cant join message

Free trial to premium duo: cant join message

Plan

Free/Premium

Country

USA

Device

(iPhone 6S

Operating System

(iOS 10)

 

My Question or Issue

had the trial for a month with my wife then subscribe for duo premium, having her as account manager. Couldn’t access the invitation link as “can’t join message” appeared, saying i cant change plans for 12 months period. 

 

FF61EB81-A347-4260-9720-27FE5E726F9C.png
Reply
2 Replies

Maxim

Hey @user-removed ,


Welcome to the Community!

 

I'd recommend checking out this Spotify Answer for some info about the error message that you're seeing.


Thanks. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had them at the chat and they were able to arrange that for me. I had to sign up again but by keeping the same email. They transferred my playlist afterwards to this new login

Suggested posts