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Fui cobrado duas vezes no mesmo mes e so tenho 1 conta premium

Fui cobrado duas vezes no mesmo mes e so tenho 1 conta premium

Boa tarde,gostaria que fosse verifica por fui cobrado duas vezes no mesmo mes sendo que so tenho uma conta premium. Se nao for resolvido vou acabar cancelando a conta.

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Hey @victorhras2.

 

Hope you don't mind we reply in English. Welcome to the Spotify Community. Sorry to hear you're being double charged!

 

We recommend you check out this page and go through the steps. Since you mention you've been paying double, make sure to read through the 'Paying more than once a month' section. These steps should definitely help you out.

 

It would also be good to check out this article on how to find the possible second account.

 

Let us know how you get on, we're here to help 🙂

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