Free, just signed up today with premium
Samsung Galaxy S10+
My Question or Issue
Tried doing the Samsung promo, says I'm not eligible for it? Don't know what's going on. Thanks in advance.
Hey @schnauzer06 ,
Thanks for coming to the Community.
The offer will only pop up if you never had Premium before. Here are some other reasons that could prevent you from seeing the offer in the app:
You can check out Spotify's refund policy if you were charged: https://support.spotify.com/account_payment_help/payment_help/refund-policy/
Hope this helps!