Get Premium! Guess what, it doesn't work

Reply
Highlighted

Get Premium! Guess what, it doesn't work

Regular

Created a new account and wanted to get premium. With PayPal as my payment method the windows of Spotify and PayPal just loop when I click to go forward. I've read about other people having the same problem but I won't create a new PayPal for**bleep**. Spotify Troubleshoot says either my PayPal isn't verified or I've selected different countries on my accounts. Both are not the case. Some other dude suggested to set the payment method in the account settings but I can't find any option to do that.

6 Replies
Highlighted

Re: Get Premium! Guess what, it doesn't work

Rock Star 16
Rock Star 16

Hey @fixyourshiit, thanks for your post here!

 

That's not cool! Let me help you out here! Could you try subscribing to Spotify Premium using a different web browser? That should help here. Let me know how you get on! 🙂

 

Have an awesome day!

HuboRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Get Premium! Guess what, it doesn't work

Regular
tried 3 different browsers and on the phone
Highlighted

Re: Get Premium! Guess what, it doesn't work

Rock Star 16
Rock Star 16

Hey @fixyourshiit, thanks for keeping me posted!

Got it! Could you send over a screenshot of how things are looking on your end? Also, what country is your Spotify account registered to and to what country is your PayPal account registered to? I'd love to take a closer look.

 

Thanks, take care! 🙂

HuboRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Get Premium! Guess what, it doesn't work

Regular

Spotify and PayPal are both registered in Austria.

Screenshot_32.png
Screenshot_34.png
Highlighted

Re: Get Premium! Guess what, it doesn't work

Regular

well thanks for the help on that one

Highlighted

Re: Get Premium! Guess what, it doesn't work

Rock Star 16
Rock Star 16

Hey @fixyourshiit, thank you so much for keeping me posted!

 

Apologies for the delay here! I recommend reaching out to Spotify here or on Twitter or Facebook on @SpotifyCares. They might be able to take a closer look here.

 

Thanks, take care! 🙂

HuboRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS