Get refund and pay for student plan

[Domoiscute1]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I was on the student plan for 2 years but got charged for the individual plan this month. I just verified that I am a student again, and it says I will be charged $5.99 next month, but is there a way I can get refunded the $10.99 I got charged and pay the $5.99 instead?

[Maxim]

Hey @Domoiscute1,

Thanks for reaching out.

It sounds like you didn’t renew your discount before the end of the 12 months, which is why you got charged the full price. If you believe that you're eligible for a refund, feel free to reach out to Support at https://www.spotify.com/about-us/contact/.

Happy New Year! 🙂

[#3]

it says i’m on the student plan for £5.99 but i we charged £11.99 so would like a refund please