Getting a premium subscription in the UAE

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Getting a premium subscription in the UAE

mayadubai
Casual Listener

I live in the UAE and would like to get Spotify Premium. I know this subscription costs AED 19.99 per month (roughly USD 5). However, when I click 'Get Premium' on the Spotify homepage, I'm taking to a page which says I'll be charged USD 9.99 per month.

 

Anyone know why this is and how I can get Premium at the UAE price? Maybe it's a glitch with Spotify UAE's website? Screenshots are attached for reference

 

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Re: Getting a premium subscription in the UAE

Rock Star 6
Rock Star 6

Hi @mayadubai and welcome to the Community! :)

By chance, are you already registered for Spotify Premium or Free? If so, the first thing I can think of is confirming what country is showing on your account page. Spotify has a support article located here just for country related questions.

If that doesn't seem to be the case, I also recommend trying an incognito window/private browsing session and see if that makes a difference.

I hope this was helpful and have a wonderful day! :)

Bethany_DawnRock Star 6
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4 Replies
Solution!

Re: Getting a premium subscription in the UAE

Rock Star 6
Rock Star 6

Hi @mayadubai and welcome to the Community! :)

By chance, are you already registered for Spotify Premium or Free? If so, the first thing I can think of is confirming what country is showing on your account page. Spotify has a support article located here just for country related questions.

If that doesn't seem to be the case, I also recommend trying an incognito window/private browsing session and see if that makes a difference.

I hope this was helpful and have a wonderful day! :)

Bethany_DawnRock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Getting a premium subscription in the UAE

mayadubai
Casual Listener

Thank you so much Bethany, that worked! I've subscribed to Premium :)

Re: Getting a premium subscription in the UAE

Rock Star 6
Rock Star 6

Hi @mayadubai ! 

That's really great to hear and you're very welcome. Enjoy your music! :D

Bethany_DawnRock Star 6
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Getting a premium subscription in the UAE

diegoeflorez
Casual Listener

I'm having the same problem. Recently moved to UAE. I'm trying to change my old credit card number to the one from here, and when I change the card, it tells me that I should change country. When I press UAE, it shows me a screen that says that they are going to charge me EUR 9.99 instead of the AED 19.99. 

 

Im already a Premium member. I also tried in an incognito window.

 

Can you help me please?

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