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Gift Card redeemed but not working...HELP

Gift Card redeemed but not working...HELP

I redeemed a gift card, and have reciept to show it went through, and yet it says my account isn't premuim. I have logged out and then back in, and it still isn't working. Please send help because this is very frustrating. 

1 Reply

Hey @Clairegar,

you should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!



Have a great day!


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