I cannot add a gift card to my account. I was on the free trial for premium and it didnt work. I changed to the free membership and still cant add the gift card. It doesnt even give a reason why the gift cards are not accepted. I seen many posts in this forum but no resolution. I have been Trying to add a gift card for an hour for my mother. I even had difficulty creating a topic in this forum. There is no phone or email support. This is the absolute worst customer service I have ever seen. Any help will be appreciated. My mom will try to add the gift card ds so they dont go to waste then we will try another service that offer support!!!