Help Wizard

Step 1

NEXT STEP

Give me my premium

Give me my premium

 

Plan

Free/Premium

Country

 Turkey

Device

(iPhone 5S,Pc)

Operating System

(Windows 10)

 

My Question or Issue

 I just bought premium and it took my money.But now it says your payment has not taken.

spotfy.png
spotfy2.png
Reply
2 Replies

That seems odd, I suggest messaging Spotify directly or a community staff

Hey @utqpn.

 

Thanks for reaching out to us about this.

 

We suggest you first check out the steps on the relevant support article here.

 

If after trying those you are still having issues, let us know and we'll be happy to help you out.

 

Thanks! We'll be looking out for your reply.

Suggested posts