Help Wizard

Step 1


Go from Premium to family account... how?

Go from Premium to family account... how?

Gretings... So i have this premium Stotify account for some years now, and i want to change to "Family account"... The problem is... My subscription is given by a "Spotify partner company" call "Movistar"... Has it says on my profile account any doubts i must speak with then.. so i did, and now then said to cancel my actualy subscription, so i can get the family... i must speak with someone of Spotify... any ideas how do i do that? 

1 Reply

Hey @Alex2149,


Your Premium subscription is through Movistar, so you need to reach out to them if you'd like to cancel that subscription. Once your subscription has ended, you'll be able to subscribe to Premium for Family on 🙂

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