Google Home Mini- Code not working

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Google Home Mini- Code not working

Urchinia
Casual Listener

I am yet another customer who is struggling with the Canadian Google Home Mini offer. 

 

I recieved my email telling me that my device is available. I go through the steps and to checkout only to find that the redemption code is not applied. I try to apply it manually, and it tells me it's already been used.

Has anyone found a solution? I've been a premium member for over a year, and I would have liked to accept this offer!

 

5 Replies

Re: Google Home Mini- Code not working

Rock Star 15
Rock Star 15

Hey @Urchinia and welcome to the Community.

Hope you're doing great!

 

This issue seems to be under investigation.

Please try the troubleshooting steps listed there.

If they didn't fix your issue add your +VOTE and details in the thread.

Thanks :)

LoxerRock Star 15
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Re: Google Home Mini- Code not working

Rising Star 20 Jᴀᴄᴋ
Rising Star 20

Hey @Urchinia 

 

I would suggest checking out this post that was just solved on the issue. The solution was to go here.

Although its not the UK link, it might work.

 

 

Best of Luck,

-J

JᴀᴄᴋRising Star 20
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Re: Google Home Mini- Code not working

Urchinia
Casual Listener

Hmm

That does not work either. I keep getting a message that the code has been used. Frustrating!

Re: Google Home Mini- Code not working

Rising Star 20 Jᴀᴄᴋ
Rising Star 20
Yeah,

Like Loxer stated, it seems the incident is under investigation. At this point, I do not think there is anything we can do until Spotify releases a fix.

Happy listening,
Jack
JᴀᴄᴋRising Star 20
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Re: Google Home Mini- Code not working

Rock Star 15
Rock Star 15

Hey @Urchinia,

 

Sorry that didn't work.

 

Please follow the thread in my previous post (this one) for any updates on this case.

 

Thank you :)

LoxerRock Star 15
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