Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Google is saying I live in Canada

Google is saying I live in Canada

Plan

Premium

Country

USA

Device

iPhone XR

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I went to go get my free Google Home Mini and the google store is saying I live in Canada, I tried changing it to the US but it removed the promo. I live in the US not Canada. I checked my Google and Spotify accounts and my accounts say I live in the US, is there something else I can do?

 

 

 

 

I’m really sorry. This was my fault, I had my VPN on. Tip: Turn your VPN off. 

 

Reply
1 Reply

Hey @alexia-adkins, thanks for reaching out to the Community!

I saw that you edited your post about you using a VPN, and turning it off. Were you able to fix your issue, or do you still need some help?

Keep me posted 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts