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Google nest mini email to redeem not received

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Re: Google nest mini email to redeem not received

Casual Listener

I also got my email and successfully placed my order yesterday.  Delivery estimated 6-7 Oct, so "coincidentally" I am sure a few days after my Spotify subscription renews.  Presumably though now my order for the Google Nest Mini has been accepted it would be safe to cancel the subscription?

 

Also amusingly it says that orders are normally received at the warehouse for packing in an hour...no sign of that yet.

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Re: Google nest mini email to redeem not received

Casual Listener

Hiya! i waited about 3 weeks before i got my email. just received it today. Then it takes any about another 3 weeks for it to arrive.

hope this helps!

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Re: Google nest mini email to redeem not received

Casual Listener

I'm having the same issue, keep getting told to wait for the email!!!!

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Re: Google nest mini email to redeem not received

Casual Listener

Same here. My friend, who I told about this after I had registered, has had an email and placed an order but I'm still waiting. Not a happy camper 😟

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Re: Google nest mini email to redeem not received

Casual Listener

I’m not sure if you’ve had this fixed yet. But I had the same issue. I requested it on the 2nd September - heats nothing no email. I contacted the team 4 times and every time I got told to wait a few days. I was fed up last night when one of my friends said they had their google mini and they had entered for the code the same time as me. I contacted Spotify via the online chat and actually got someone helpful for once. He raised a ticket to a team and said they’d email me, they did just that, the support team emailed me the next day with a code they auto generated for me. So messages them again if you haven’t received the code still.

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Re: Google nest mini email to redeem not received

Casual Listener

I’m not sure if you’ve had this fixed yet. But I had the same issue. I requested it on the 2nd September - heard nothing no email. I contacted the team 4 times and every time I got told to wait a few days. I was fed up last night when one of my friends said they had their google mini and they had entered for the code the same time as me. I contacted Spotify via the online chat and actually got someone helpful for once. He raised a ticket to a team and said they’d email me, they did just that, the support team emailed me the next day with a code they auto generated for me. So messages them again if you haven’t received the code still.
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Re: Google nest mini email to redeem not received

Casual Listener
Hi,

Thanks for you comment. I’m still waiting on my email so will get back in touch with Spotify and see if I can get them to sort it out.

Thanks
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Re: Google nest mini email to redeem not received

Casual Listener
Thank you, I’ll try that 🙂
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Re: Google nest mini email to redeem not received

Casual Listener

If it helps, I also registered (successfully) on 2nd Sept. Up until this morning, still no email. I contacted the help desk and asked to have the issue escalated and was told it would be referred to an 'Email Specialist'. Shortly before 2am today I received an email with my GNM order link. The summary of my 'complaint' was completely wrong but the link/code worked and my chalk GNM will be with me on Wednesday. In summary, don't wait, escalate.

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Re: Google nest mini email to redeem not received

Newbie

I am still waiting to receive the email to this day. If it will ever arrive....?

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