Got charged and I don't even use spotify

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Got charged and I don't even use spotify

JoPanda1121
Newbie
So it says that on April 8th I got charged the 9.99 +tax and I don't even remember adding my card? I had tried the free trial when I was younger and had the account linked to my fb I recently saw a college student promotion and had clicked on it and amazingly saw my old spotify.. No music by the way, but besides that I didn't expect my card to get charged. I would like a refund cause my card had $0.00 and now I have an overdraft fee plus a spotify fee that I didn't know was going to get charged and now I have a $-45.81 on my card. I would not have put myself in a position to have to pay this... Because I know I have no money, so I don't know how my card got charged and I don't even use spotify. Please help.
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Re: Got charged and I don't even use spotify

Community Manager
Community Manager

Hey there @JoPanda1121!

We hope you're well.

 

As this is regarding your account/charges we'd recommend reaching out to our Support folks.

 

Don't worry, they're happy to help and you can contact them one of the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares

 

We hope this helps 🙂

/M

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