Got charged for premium now says it's gonna get cut off unless I change my payment info

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Got charged for premium now says it's gonna get cut off unless I change my payment info

Antonio35
Newbie

I payed for premium on my card and now it says I need to change my account info when I just payed for premium I have the proof on my card transactions and I just got another warning it's gonna get cut off makes no sense 

1 Reply

Luke
Spotify Star
Spotify Star

Hey @Antonio35,

Apologies for the late reply, but maybe I can still help 🙂

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png
Have a great day!

Luke

LukeSpotify Star
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