Got charged multiple times this month

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Got charged multiple times this month

aYeye13
Newbie

Plan

FAMILY

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Why was I charged 3x this month on my debit card

Screenshot_20190609_190948_com.salarium.android.salpay.png
Screenshot_20190609_191033_com.salarium.android.salpay.png
1 Reply

Re: Got charged multiple times this month

Soul-Calibre
Composer

Hi! Thank you for reaching out here in the Community.

 

Have you created multiple premium accounts and used the same payment card as payment?

 

If not, you may coordinate this with @SpotifyCares .. They can be reached through their Twitter @SpotifyCares ( https://twitter.com/SpotifyCares?s=09 ) or through the online SpotifySupport ( https://support.spotify.com/contact-spotify-support ).

 

 

 

* Note that if you are going submit a contact form (instead of sending a DM on Twitter), make sure to check your inbox and junk folder for an email from Spotify.

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