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HELP - Charged twice for 2 different account types on my account

HELP - Charged twice for 2 different account types on my account

Plan

Premium -> Student

Country

Canada

 

My Question or Issue

I switched my account plan from premium (9.99/month) to student  (4.99) and I got charged for both this month. Can I get a refund back for one of the payments???

Reply
1 Reply

Hey @wngud1117, thanks for reaching out to the Community!

I'm sorry to hear about this.

I'd recommend checking out Spotify's refund policy > Don't want Premium afterall? section for the next steps to take.

 

I hope this helps 🙂 

Billy-JSpotify Star
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