HELP PLEASE! Was charged twice in one month!

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HELP PLEASE! Was charged twice in one month!

jackieiloveyou
Newbie

My Question or Issue

I checked my bank account to see I've gotten charged twice this month, Once on 4/5/19 and again on 4/12/19. I only have one Spotify account and the 4/5/19 charge is not showing up on my reciept list.

Plan

Premium

Country

U.S.A.

Device

Android Phone, Desktop and laptop

Operating System

Android 7.1, Windows 10.

 

 

 

spotifyproof.png
1 Reply

Re: HELP PLEASE! Was charged twice in one month!

Rock Star 21
Rock Star 21

Hi @jackieiloveyou, thanks for writing!

 

First of all, and just to make sure, please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

BittencourtRock Star 21
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