Had premium for students a few months ago but it switched to regular premium?

Had premium for students a few months ago but it switched to regular premium?

Plan

Premium

Country

Canada

Device

iPhone 8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I sent in my documents to prove I am a university student for this school year and I had the discount for September, and I didn't notice until now that I got charged the regular premium amount of $9.99 for October and November. I got the e-mail my documents were approved. Is it possible to get a refund?

Reply
1 Reply

Hey @asmallboy1516, thanks for reaching out to the Community!

I'm sorry to hear this. I'd recommend checking out Spotify's refund policy > Overcharged for the student discount? section for the next steps to take.

 

Have a nice day 🙂

Billy-JSpotify Star
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