Have Premium Versdon on Mac only get Free Version on Iphone App. Help

[lukethedrifter1]

 Have Premium Version on Mac. Only get Free Version access on Iphone App. Help!

What do I have to do to see my premium trial membership on Iphone?

[Katerina]

Hey there @lukethedrifter1,

Thanks for posting and welcome to the community.

If you availed of the Premium trial recently, we'd first suggest logging out of Spotify and back in your account on your iPhone device to force a sync between your device and account information.

If that doesn't help, we'd recommend checking this support site article.

Let us know how it goes 🙂

[lukethedrifter1]

Katerina,

I logged out/in on both.   To compund the problem there is no sync between Iphone and Mac.  Please help

[Guido]

Hey @lukethedrifter1.

Thanks for getting back to us.

Try to reinstall the app on your phone. You can read here how to do this. Make sure when you log in, that you use the username which is displayed in the receipt you received per email when subscribing.

Should do the trick 🙂 Let us know if you have further questions.

Have a nice day!