Have been overcharged, £9.99 in stead of €9.99

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Have been overcharged, £9.99 in stead of €9.99

Casual Listener

Dear Community,

 

Updated my payment details today, having lived in Belgium for the past 10 years, I always use Belgian CC as well.

From now on I will be charged €9.99 (which is good) but looking back at all previous invoices, they always charged me £9.99... I don't know why, but I don't like paying too much. Any way for me to ask for a refund?!

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Re: Have been overcharged, £9.99 in stead of €9.99

Roadie

Hey there @KevinSluyter, welcome to the community!

 

That sounds odd. Did you always use the same payment method? If, for example, it was a credit card, were any recent changes in your bank?  Also, you can view Spotify's policy on refunds here.

 

Hope this helps!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

View solution in original post

1 Reply
Solution!

Re: Have been overcharged, £9.99 in stead of €9.99

Roadie

Hey there @KevinSluyter, welcome to the community!

 

That sounds odd. Did you always use the same payment method? If, for example, it was a credit card, were any recent changes in your bank?  Also, you can view Spotify's policy on refunds here.

 

Hope this helps!

K

RSJ-------------------------------------------------------------------------

Treat others the way you want to be treated!
K is for Kisses, Kate
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Rock Star? Join us!

View solution in original post

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