Announcements

Help Wizard

Step 1

NEXT STEP

Have premium but not showing up on my phone

Have premium but not showing up on my phone

So I paid for student premium and I cannot not get the premium on my Spotify app on my iPhone 6s. I have logged out and back in deleted the app and logged out and back in a second time with no luck. Then checking online it shows I have subscribed to premium I also have the receipt as well as it shows on my bank account the purchase has gone through. Any ideas?

 

Reply
1 Reply

Hey there @thq2odyojbkpfwz,

thanks for posting !

 

I'd suggest checking out this help page on Premium for Students to make sure you've registred correctly.

 

On top of that, please check this help article to make sure you do not have a second account.

 

Let me know how it goes 😃

Suggested posts