Hay un lapso de tiempo para pagar?

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Hay un lapso de tiempo para pagar?

Ale881
Newbie

Tuve un problema con mi tarjeta,  recién lo solucionarán el día martes y no tengo otra forma de pagar...mi suscripción se cancelará o me cortarán el servicio? O tengo un lapso de tiempo para pagar?

3 Replies

Brunelicia
Rock Star 13
Rock Star 13

Hi there,

 

Thanks for coming to the Community, I hope you don't mind me replying in English.


Spotify will try to charge your saved payment method a few times. After several failed attempts, it's possible that your account will be reverted to Free.

 

If this happens, you can always re-subscribe to Premium at https://spotify.com/premium

 

Hope this helps! 🙂

BruneliciaRock Star 13
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matiasramunni
Casual Listener
Hola! sabes durante cuanto tiempo intenta cobrar hasta que no lo hace mas?

Alex
Moderator
Moderator

Hi @matiasramunni,

 

Thanks for your post.

 

There is no official official period. The system makes attempts to withdraw the subscription for about a week before it reverts your account back to Free. Note that this varies depending on your bank/payment method etc.

 

Even if your account does get set to Free, all your music collection will stay intact 🙂 You'll only need to re-download your offline music.

 

Hope this info is helpful.

AlexModerator
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