Hej,prenumenerar hos er sen något år men i mars så blev det prob

[#1]

min egen spellista och biblotek försvann,dessutom blev jag erbjuden gratismånader, men under tiden så har jag betalt den vanliga avgiften 
Jag hoppas att ni löser detta utan att jag kommer in i någon 3 
månaders premiumstid. [Moderator Edit]

[Jeremy]

Hi there,

Thank you for reaching out to the Community. We're sorry to hear that you haven't been able to access your Premium. Let's take a closer look into this. We hope that you don't mind us replying in English.

It does seem like you're signed into a different account so we'd like you to start with having a look at this article and follow the steps that's provided in it so that you can make sure that you don't have multiple accounts.

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Take care!