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Hello, I am verified as a student but today I got charged as standard user.

Hello, I am verified as a student but today I got charged as standard user.

Could you please check why it happened. I activated my student account almost 3 weeks ago.
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1 Reply

Hey there!


Thanks for reaching out!

 

After activating their student discount, one should also subscribe to Premium Student.
The discount has to be renewed every year (up to a maximum of 4 years) and it enables you to subscribe to Premium Student.

My guess is that you've activated the discount but haven't applied it to your account by choosing the Student plan.
In any case, keep us posted on how things go!

We're here for you should any questions come to mind 🙂
Cheers!

VasilModerator
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