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Help! Cant purchase!

Help! Cant purchase!

I need help! I cant purchase spotify using my paymaya account and it always showing "Purchase Failed etc." 

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2 Replies

Hey @Elferth, welcome to the Community!

 

Try signing up for Premium with PayMaya using a different device to see if it makes a difference at all. If not, you can try on a different connection to see if it helps.

 

Let us know how it goes.

This is absurd. I get the same message when trying to purchase a gift card.  I tried two desktop browsers and mobile and no success.  Why can't I use a normal Amex to make this purchase?  

 

You're suggesting we download another app, (not commonly used paypal/apple pay/venmo) and use that, just to purchase a simple item online? Absolutely horrible user experience, makes me never want to attempt to gift this service again. 

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